We adhere to strict quality control measures to ensure that products are correctly packed and free of manufacturing defects. However, in case of a wrong product being received / a product being damaged during transit upon contacting us at support@ausemporium.com (necessary proof product images with packing cover and invoice), we shall replace the product at no additional cost.

Every order of our client is important for us and thus, delivering the quality products becomes our prime concern.

• We do not provide refunds but for the value of the product, new products or similar products will be delivered as soon as possible.
• In case of non-availability during delivery, our delivery executive will contact you and reattempt once after which products will be returned.
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